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Our staff endeavours to:
- Welcome guests in a friendly manner
- Promote a warm and welcome environment at our establishment
- Remember that a relationship of support and accompaniment is of the utmost importance in the delivery of care and services
- Offer a healthy, safe environment that is adapted to your specific needs
- Consider all of the person’s needs and the concerns of relatives
Our staff endeavours to:- Maintain clear and sincere communication with our guests
- Demonstrate flexibility and reserve in relations with guests
- Respect the moral, cultural and religious beliefs and values of guests and their environment
Our staff endeavours to:- Involve guests and their families in the various steps of their care and services
- Ensure confidentiality and discretion with regard to all aspects of the guest’s private life
- Foster a friendly and open attitude in daily interaction in order to promote free expression of feelings and feedback
- Direct the person to the appropriate resources
Our staff endeavours to: - Offer care and services that meet the specific needs of guests
- Respect the person’s choice to accept or decline a procedure, and support their decision
- Make the most of the person’s abilities and help them to develop means that promote autonomy
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Code of Ethics |
